Can I use calls, email and social media, or demo my AI agent, while my SMS registration is pending?

Yes. Only sending SMS needs the 10DLC (A2P) registration. Email, social media and phone calls work immediately, including AI voice agents answering and making calls.

To demo an AI agent, buy a number and call it yourself, or let someone listen while you talk to it. You can also use the agent's test mode, which works for both voice and chat, to show how it works without texting.

To connect your email, go to the channel settings and click add for email. It walks you through choosing your email provider and your domain.

To send texts, complete the registration under Settings, then Phone, then the SMS / 10DLC tab. It is a form with a set of questions about your business, and once you have done it once it is easy.